The Resident Self-Sufficiency Department is responsible for providing supportive service coordination and case management programming for our residents.

The RSS staff is responsible for identifying community needs and gaps in service delivery, as well developing relationships that benefit the residents participating in our housing programs. Members of the staff are knowledgeable of local service providers and programs that serve targeted populations. Staff evaluates the effectiveness of service providers and often serves as a conduit between residents and supportive service organizations.

The department also provides case management to residents participating in both our conventional and Section 8 assisted housing programs. A major goal of the department is to facilitate self-sufficiency and create homeownership opportunities. In addition, the staff in this department has administrative responsibility for coordinating tenant council elections, hosting seasonal galas, and identifying and implementing educational and recreational programs designed to enrich the lives of residents regardless of age.

Some of the regular programs delivered to residents through this department include “Sparkle,” a volunteer effort designed to assure that senior citizens are remembered and receive gifts during the holiday season; a flower awards program that encourages beautification of outdoor high rise surroundings and healthy competition for participants; HIV/AIDS programming that promotes healthy life styles; and sports programs designed to keep youth active in healthy past times.