The Facilities Services Department conducts inspections, performs repairs, and assures our units are clean, mechanically safe, and ready for residents. This guarantees HACP homes meet our comprehensive standards of quality. The department maintains over 100 acres and 6,000 apartments in almost 30 sites throughout the City. This responsibility requires the department to be able to respond to any routine maintenance needs a homeowner might encounter.
Facilities Services is staffed by over 200 trade people, laborers and administrative personnel, whose commitment to customer service is highlighted by their response to over 60,000 service calls each year. The department also utilizes specialty workers such as the cabinent shop, the fire restoration crew and the preventive maintenance team in order to assure health and safety concerns are addressed to maintain HACP's quality standards.
